Management Information Sheet

The 2023-24 annual contracts for Academies will be available to view and buy via the Norfolk Services for Schools website from Monday 12 June 2023.

Once you have logged into your account you can view the products to purchase by navigating the 'Store' tab.

For some packages, there has been no escalation in price, whilst with others an increase has been applied to cope with the rising costs of provision. You will also find that some services are streamlining their products or offering new and revised packages. These will be advertised on the 'Store' page under 'New for this year'.

New for this Academic year

Health and Safety Norfolk Support Line (NSL) & Musculoskeletal Rehabilitation Service (MRS) contracts

All annual NSL and MRS contracts will be automatically rolled forward on 30 September unless written notification is received ceasing the contract.

Free School Meals

All annual contracts under £600.00 for this service will be charged in full upon purchase.

Educational Visits

All annual contracts under £1000.00 for this service will be charged in full upon purchase. Please be aware that all annual contracts for this service will be automatically rolled forward on 30 September, unless written notice is received ceasing the contract.

The Contract Process

Placing items in the basket

Under the 'Store' tab, please navigate to the box titled 'Annual order'. This provides a suggested list of packages and services based on your previous purchases. You will also see any appropriate upgrades or offers that may be applicable. Selected Items can then be added to the shopping basket and checked out.

To view all available offers, you can search for a relevant product or service provider via the 'Store' tab. You will notice that items purchased last year, or any new offers will be highlighted under the provider offers.

Cancelling an annual contract

If you wish to cancel an annual contract, please email details of the contracts you wish to cancel to contractsteam@norfolk.gov.uk and we will action this on your behalf. Please ensure that you notify us via email of any cancellation by Friday 28 July 2023.

Please note that unticking any items under 'Annual order' will not cancel the contract renewal which may (as advised by the service provider) be rolled forward. It is not sufficient to select 'feedback' only within the Store when cancelling a contract. Please ensure you email the Contracts Team.

Important

Please ensure that all purchases and amendments are completed before 31 August 2023 as your contract will commence on 1 September 2023.

If you require any further information or advice, please contact the Contracts Team on contractsteam@norfolk.gov.uk.