Bryan Slater

BS/CB PF/0999 01603 223300

11 October 2002

bryan.slater.edu@norfolk.gov.uk

To: Headteachers

All Schools

Dear Colleague

NORFOLK SCHOOLS INTERNET SERVICE PROVISION

I am sure you are aware of the significant energy we have been spending with BT to improve the quality and robustness of the ISP Service.

I understand the Service has improved significantly since last term but is still not perfect and still needs further development however I am very encouraged by the progress made to date.

The attached letter sets out in some detail both changes implemented since last term and proposed developments with the Service. As part of the process of measuring improvement, schools are being asked to carry out some further tests similar to those undertaken last term.

The letter also outlines best practice in the area of Acceptable Use Policies, in particular it gives an example of a policy used by a local school, as a good example on how individual schools need to respond, in a balanced way, to this very important area. Also enclosed with this letter are copies of the UK Online/Home Office publication, Keeping your child safe on the Internet, which I hope you will find a useful guide on minimising the risk to your pupils when using the Internet.

I will be ensuring regular updates are provided to schools on progress with developments of the Service by letter; by the regular ICT Electronic Bulletin and by information available on the ICT Solutions website.

Yours sincerely

Director of Education