Management Information Sheet

Key message:

While filtering is important, educating pupils in how to use online systems responsibly is at the heart of keeping pupils in Norfolk safe.
All schools should have ongoing e-safety awareness built into their curriculum. This guidance has been put together by the Children's Services e - Safety group.
The current filtering system used for the County NSIX Gmail accounts is held centrally by ICT Shared Services.

How the current system works:
Any email that triggers the banned word list will get through to the recipient, but a copy will also be sent to a central mailbox held by ICT Shared Services. Any email held in this central mailbox can then be requested by the school, if required. The emails sent to the mailbox held by ICT Shared Services are not monitored. It is the responsibility of the school to ensure the safe use of the NSIX Google accounts and to have clear guidance and policies in place.

Changes to the system:

	Each school will be allocated an e - Safety Filtering system login, this will allow you only to see your own schools email accounts.
	This login will hold any staff or student emails related to school accounts that trigger the banned word list and any emails identified as spam.
	It will be the responsibility of the school to check and manage this account (such as deleting spam or checking emails that trigger the banned word list)
	All requests for words to be added or removed from the banned word list should be carried out by contacting ICT Shared Services. Please note that any word added or removed will affect all Norfolk schools, so approval may be sort by a representative of the e - Safety group before approval. NB: The banned word list covers several categories of words, and any word can be added to the libraries.

N.B - Google are making some changes later in 2013 so this process may alter as a consequence, but we will keep you fully informed of developments.

Recommendations:

	The account details for the Filtering Account should be held by a senior member of staff, or staff designated with this responsibility.
	The account needs to be checked routinely - this needs to be agreed on a school by school basis, but it is recommended good practice for it to be accessed on a minimum of a weekly basis.
	There should be a clear reporting process in place, as part of reporting a concern, for the person checking the Filtering Account (refer to the e - safety toolkit : www.schools.norfolk.gov.uk.
	There needs to be at least one other holder of the account details to ensure that the account can be checked if the main account holder is absent

To activate your account:

	To enable ICT Shared Services to release your account details to you, please can you provide the Name, Position, Contact number and Google email account details of the designated contact point within your school by 28 February 2013. We will chase for contacts after this point if we have not heard from you.
	A google form has been created for this information to be collated. If you have any problems with the form, please email ict@norfolk.gov.uk with the required information. www.nsix.org.uk (You will need to log in with your Google email address to complete the form)

Safer Internet Day - 5 February 2013:
www.saferinternetday.org