Management Information Sheet
Barclays Online Safety
In order for Barclays to provide their clients with the most secure online banking experience, it is important that all users comply with the hardware and software guidelines.
This means that you must access your online banking system only via the supported operating systems and browsers that are security patched by the vendor and therefore supported by both the vendor and Barclays. Compliance with these guidelines makes up part of your security obligations set out within the Terms and Conditions for use of the system.
The current support matrix is shown below; however, please note that this is updated in line with industry updates so we strongly recommend that you regularly check the hardware and software guides which can be found within Barclays.Net.
Windows
| 7 | IE11 | Firefox ESR 45 |
|---|---|---|
| 8.1 | IE11 | Firefox ESR 45 |
| 10* | IE11 | Firefox ESR 45 |
Please note: only the 32-bit versions of Internet Explorer are supported. For Windows 8.1. only the desktop versions of Internet Explorer are supported.
MAC
| OS X Mavericks (10.9) | Safari 9 | Firefox ESR 45 |
|---|---|---|
| OS X Yosemite (10.10) | Safari 9 | Firefox ESR 45 |
| OS X El Capitan (10.11)* | Safari 9 | Firefox ESR 45 |
*Requires the latest version of eSigner
'Not keeping your software up-to-date can result in serious issues. These include viruses, spyware and other malware; cyber-criminal attacks; crashing, freezing and generally poor performance.'
If you have any questions, please contact the Barclays.Net helpdesk.