Management Information Sheet
Microsoft Office Updates
An update released by Microsoft to the Office suite causes all access databases to become unusable. For Star Accounts users this will result in users not being able to progress past the login page.
Depending on the version of Office that your school uses one of the following updates will need to be uninstalled:
- KB4484127
- KB4484113
- KB4484119
Your ICT provider will also need to stop this update from being applied when updates are installing. Norfolk County Council ICT Solutions team has already applied a change to stop this update from installing on the schools they support.