Management Information Sheet

Reminder - Annual contracts and services for Academies and Trusts 2021-2022

MI Sheet TypeAction
To Be Completed By: 30/07/2021
MI Number:96/21
Publication Date:18/06/2021 12:00:00
LA Contact:Educator Solutions Contracts Team (01603 223491 / 01603 223408 / 01603 303331)
Audience:Headteacher, Finance Officer, Bursar

Reminder - Annual contracts and services for Academies and Trusts 2021-2022

Further to MI Sheet 68/21 concerning the annual contracts, your school's 2021-2022 contracts have been available to view via the Educator Solutions website from 17 May 2021.

Please ensure that all purchases and amendments are completed before 31 August 2021 as applicable contracts will be active from 1 September 2021. A school may not be able to withdraw after the contract has started, particularly if the Service Provider has evidence of use by the customer.

If you do not wish to continue with a product, please email details of the contracts you wish to cancel to contractsteam@educatorsolutions.org.uk and we will action this on your behalf.

Please do ensure you notify us in writing or email of any cancellation by Friday 16 July 2021.

The Contract Process

Under the Store tab, please navigate to the box titled Annual Order. This provides a list of packages and services based on your previous purchases. You will also see any appropriate upgrades or offers that may be applicable. Selected items can then be added to the shopping basket and checked out.

To view all available offers, you can search for a relevant product or service provider via the Store tab. You will notice that items purchased last year, or any new offers, will be highlighted under the provider offers.

Cancelling an annual contract

If you wish to cancel an annual contract, please email details of the contracts you wish to cancel to contractsteam@educatorsolutions.org.uk and we will action this on your behalf. Please ensure that you notify us in writing or email of any cancellation by Friday 16 July 2021.

Please note that unticking any items under "Annual order" will NOT cancel the contract renewal which may (as advised by the service provider) be rolled forward.

Important

Please ensure that all purchases and amendments are completed before 31 August to ensure effective continuation of service provision.

If you require any further information or advice please email the Contracts Team on contractsteam@educatorsolutions.org.uk.