Management Information Sheet

New Broadband Framework now available- Update

MI Sheet TypeInformation
MI Number:9/23
Publication Date:17/01/2023 10:00:00
LA Contact:ICT Solutions (01603 475603)
Audience:Headteacher/IT Manager/Senior Leaders/Finance Manager

New Broadband Framework now available- Update

ICT Solutions have tendered for suppliers to be on a Multi Broadband supplier framework, effective from September 2022 as an option to replace the current Capita Updata network due to cease 31/03/2024.

The framework agreement is open to all education establishments (e.g., Schools, Academies, Trusts, Federations, Adult Learning centres, Nurseries, Preschools, Alternative provisions) to purchase from, within East of England (Norfolk, Suffolk, Cambridgeshire, Essex, Lincolnshire, Peterborough, and Southend).

The scope of this framework agreement includes the supply, installation, management, maintenance, technical architecture, system design and project management associated with the provision of the services.

As part of this tender process, we have assessed suppliers' technical solutions, compliance against legislation, financial checks, and experience with working with educational establishments to meet your requirements and provide you with a Framework to call off from to meet procurement regulations. We are pleased to announce the following four suppliers have been awarded a place on our Framework:

  • MLL Telecom Ltd
  • Rydal Communications
  • Talk Straight Ltd T/A Schools Broadband

Unfortunately, Eastern Telephones Ltd T/A Eastern Voice and Data are currently not providing quotes due to an acquisition by 4com. We are waiting for 4com to confirm their compliance against our framework requirements before we agree to novate the award over to them.

For Schools, Academies and Trusts currently on the Updata Connection:

The Capita Updata contract is due to expire on 31st March 2024, and due to infrastructure changes to the current network, it will not be possible to continue with Capita Updata services in its current format after this date.

ICT Solutions have set up a project team to support all Schools, Academies and Trusts in requesting new quotes and migration to new suppliers and services. We will be requesting quotes from all our current Framework suppliers for you based on your current solution (or any upgrades that may now be possible in your area).

There is no obligation to purchase from this Framework, and we have asked our Suppliers not to directly market you.

We have begun working with Capita Updata on exit planning and impacts of leaving the service early, as realistically we will need to start migrating services away during 2023. Capita have confirmed that 40% of the remaining contract term will be payable on migration to another provider, and our suppliers are currently looking at ways they can help with this charge. We will be in contact with you directly soon about your services and future requirements.

For Schools, Academies and Trusts with a different supplier:

The Framework is free for you to use to carry out a direct award or run a mini competition against your requirements.

You do not need to come via ICT Solutions for quotes or support, your own teams can deal directly with the supplier.

If you would like to contact the suppliers for more information or quotations please see below, stating Norfolk Framework to get the agreed pricing:

SupplierContact Contact Details
MLL Telecom LtdRoss
Rydal CommunicationsNeville Nania
Talk Straight Ltd T/A Schools BroadbandCharlie